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Customer Reviews

Total home supplycustomer testimonials

  • “I was completely satisfied with this purchase! Pre-sale customer support was phenomenal. I was concerned about the expensive purchase, shipping, quality, etc., but after speaking with the customer service rep, I was convinced purchasing from Total Home Supply was a good decision. And, it certainly was the wisest decision I've made! The units arrived within a week in absolutely perfect condition! Packaging was incredible....not a scratch on the units. Installation went well and the units worked perfectly from the start. Being an old mother hen of sorts, I wanted to know what a flashing green LED in the outside unit meant. I couldn't find it in the installation manual so I called customer service again. He was so polite and professional and looked up the meaning of the status light in the service manual. Turns out it was an indication of "normal" operation. Superb pre and post sale customer support....you can't beat this company!!! This was by far the most rewarding internet purchase I've ever experienced. Thank you Total Home Supply for your commitment to your customer. I will be back!!”

  • “I was 110% satisfied with the service and support I received whilst making an important purchase for my home. Everything was perfect-his advice, recommendations and installation tips were perfect. I suggest you send out fliers to my building letting the residents know of your products and great service! (Rather than let our local guy take advantage of everyone!!) Thank you again!!!!”

  • “I was truly amazed how helpful your employees were. I kept getting confused and must have called 6 times. Each time they were courteous and kind. I will use this company for everything in the future. My heat/air unit arrived on time and works like a charm. I was ordering the wrong item and they even helped me pick one that was more suitable for my needs. Great Job. A sincere Thank you to everyone that helped me.”

  • “Wonderful experience! I had ordered a window ac/heater unit from a different company and after a month of getting nothing but notices of shipping delays, ordered a unit from Total Home Supply. The price was good and it arrived in less than a week. I'd definitely buy from Total Home Supply again.”

  • “As a new customer, I called customer support once before my purchase and once while it was in transit. I tend to be very cautious with new vendors The person I contacted was very patient, helpful, and knowledgeable about the product I purchased. My shipment was also delayed by the carrier in transit at the destination point for some reason and was sitting on the dock in the destination city. I called Total Home Supply once again and they immediately (while I was on hold) and cleared up the issue. Excellent service and the product I ordered is great.”

Who we are

Total Home Supply is your total home and business source for HVAC systems including air conditioners, heaters, fireplaces, and more. We have all the top brands available including GE, LG, Amana, Daikin, Reznor, RH Peterson, and White Mountain Hearth. Start making your home or business more comfortable today! Shop our heating and cooling solutions.

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