|Simply Free Shipping!
We decided that rather than having a complicated shipping policy, or requiring you to fill in a bunch of information to find a shipping price that we would make it simple. Everything ships free. From a toaster to a 60" range, all of it ships to your door for the price listed on our site, nothing more. Due to the exceptionally high costs, we are only able to offer this service in the Contiguous United States. For shipments to Alaska, Hawaii, Puerto Rico or any area which would require special arrangements such as a ferry or air freight, please contact us for a shipping rate. We provide an estimated time before shipping on every item. This is the time it takes for the item to be prepared and leave the warehouse. Once the order leaves the warehouse, please allow 1-8 business days for delivery depending on your location and the warehouse the item has shipped from. Most small items (less than 100 lbs) ship via UPS or FedEx. Large items ship with LTL common carriers. All deliveries are curbside unless otherwise stated. Liftgate service is included with most residential deliveries based on the weight of product. If you would like more information or if you require special arrangements for delivery, please contact us.
Upon delivery, inspect for damage!
When your shipment arrives, completely inspect all the items. If you see any creases or tears in the packaging, notate it on the bill of lading and inspect further. If you see substantial damage, refuse the shipment. If there is minor damage, notate it on the bill of lading before signing. Contact us immediately at 877-847-0050 to inform us of the damage.
Unpack your product as soon as possible.
Concealed damage must be reported to us at 877-847-0050 within 2 business days. Even if you are not planning on installing your product right away, please open the box and fully inspect it once you have received it. We are not able to file a damage claim after the 2 day grace period, therefore we cannot be responsible for any damage discovered after the 2 day period. All shipments are FOB Origin.